Privacy Policy

Last updated: 2/1/2025

At Kaislar LTD ("we," "us," or "our"), accessible at kaislar.com, we prioritise the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and engage our construction services, including house extensions, loft conversions, demolish and rebuild, and new builds.

1. Information We Collect

We may collect personal information from you when you visit our website, request a consultation, or use our services. This information may include:

• Contact details (e.g., name, email address, phone number)
• Project requirements, property details, and construction preferences
• Payment and billing information
• Website usage data through cookies, log files, and tracking technologies

2. Log Files

We follow a standard procedure of using log files. These log files track visitors to our website, including information such as IP addresses, browser types, Internet Service Providers (ISP), date and time stamps, referring/exit pages, and click data. This information is not linked to personally identifiable information and is used for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

3. Use of Tracking and Analytics

We use tracking and analytics tools to understand how visitors interact with our website, improve our services, and provide relevant advertisements. These tools may include:

• Google Analytics: Collects data on website usage and behaviour, helping us analyse visitor patterns and improve user experience.
• Google Ads: Allows us to display targeted advertisements and track conversions. Google Ads collects information about your visits to this website and other websites to provide ads relevant to your interests.
• Facebook Pixel: Tracks user interactions on our website, enabling us to measure the effectiveness of our Facebook ads and create custom audiences for targeted advertising.

These third-party providers may use cookies, web beacons, and other tracking technologies to collect data about your interaction with our website, which they process according to their respective privacy policies. You can learn more or opt-out by visiting the privacy settings on each platform.

4. Cookies and Web Beacons

We use cookies to store information, including visitors' preferences and pages accessed on our website, to optimise the user experience. Our advertising partners, including Google and Facebook, may also use cookies and web beacons to personalise the advertising content on our website and other websites.

5. Consent to Communications

By providing your contact information through our website's contact forms, surveys, or service inquiries, you consent to receive communications from Kaislar LTD. These communications may include:

• Promotional emails about our services, offers, or relevant industry updates
• Transactional emails related to project updates, billing, and service-related information
• SMS messages for appointment confirmations, project updates, or promotional offers (where applicable)

You can opt out of promotional communications at any time by following the unsubscribe link provided in the emails or contacting us directly. Transactional emails necessary for service provision are not subject to opt-out.

6. Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party advertisers or websites linked from our site. We advise you to consult the respective privacy policies of these third-party providers for detailed information, including instructions for opting out of certain options.

7. Children's Information

Protecting children’s privacy online is important to us. We do not knowingly collect any personally identifiable information from children under 13 years old. If you believe your child has provided such information on our website, please contact us at [email protected] so we can promptly remove it.

8. Security

We implement industry-standard measures to protect your data. However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected]. You may also opt out of targeted advertising by adjusting your preferences with Google, Facebook, or through browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We recommend you review it periodically. Continued use of our website following any updates constitutes acceptance of the modified terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Kaislar LTD
46 Theobalds Road
London, England, WC1X 8NW
Email: [email protected]